Exchanges & Refunds

At Lustrelix, we are committed to delivering the highest quality skincare products. To ensure the safety, hygiene, and effectiveness of our items, we have implemented a "No Refunds and No Exchanges" policy.

Our products undergo rigorous testing to meet the highest standards, and this policy guarantees that each product you receive is brand new and uncompromised. Given the personal nature of skincare, results may vary, and we want to ensure every customer receives a fresh, safe product.

We understand online shopping can be challenging, so we provide detailed product information to help you make informed decisions. Our customer service team is also available to assist with any questions.

Thank you for choosing Lustrelix. We are confident that our products will meet your expectations and help you achieve your skincare goals.